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FAQ

Popular topics

  • How can I remove ads?
  • Can I use VCUS when I'm not connected to the internet?
  • Why am I unable to install or update VCUS?
  • Why am I unable to save videos?
  • Why are my exported videos blurry?

Subscriptions

  • How many free trials does everyone get?
  • Why was I charged when it shows I'm on a 7-day trial?
  • I purchased a VCUS Pro subscription, but I am still unable to use the paid features.
  • Refund rules
  • How can I apply for a refund?
  • How do I restore my membership when I reinstall VCUS?
See all 9 articles

Functions

  • How do I save a draft video?
  • How do I adjust the aspect ratio of my video?
  • How do I adjust the duration of the video?
  • How do I delete the drafts in my draft box?
  • How do I preview created stories?
  • Why can't I import videos and photos in my phone to VCUS?
See all 10 articles

What's new

  • V2.1.030
  • V2.1.000
  • V2.0.220
  • V2.0.210
  • V2.0.200
  • V2.0.110
See all 14 articles

I have a different question - Where can I find the answer?

  • I have a different question - Where can I find the answer?
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